It is from our experience in this game for 13 years that it is essential for kinsfolk (Kin means "Family" in case you did not know) to greet each other and to say goodbye. When you first login to the game and have finished loading, please GREET the kin. Whenever you see someone Greet upon entering, please Greet them back. It's easy, it's quick and it's painless. This creates good will and comradery between us all. Also when you are about to logoff, please say your farewell to everyone and give them time to react. At least a minute.
Most of all, ALL OFFICERS should be observant of Kin Chat at all times. As Officers, it is our obligation to greet kinnen, answer their questions and to help them when they need it. If we can't do that, then we are the same as regular kinsfolk with no responsibilities.